Privacy Policy
Effective Date: 1-08-2024
Introduction
At ZeptCRM, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Lead Management CRM ("ZeptCRM") and interact with our website.
Information We Collect
- Personal Information: When you sign up for ZeptCRM, we may collect your name, email address, phone number, company name, and other contact details.
- Lead Data: ZeptCRM is designed to manage lead information. This may include names, contact details, demographics, interactions, and other data relevant to your business leads.
- Usage Data: We collect information about how you use ZeptCRM, including your interactions with the platform, features accessed, and preferences.
- Third-Party Integrations: If you choose to integrate ZeptCRM with third-party platforms (e.g., Meta, AdWords, Housing.com), we may collect data from those platforms as necessary to provide the integrated services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content.
How We Use Your Information
- Provide and Improve ZeptCRM: We use your information to deliver the core functionality of ZeptCRM, personalize your experience, and improve our services.
- Lead Management: Your data is used to facilitate lead tracking, automation, and communication within ZeptCRM.
- Communication: We may contact you with important updates, announcements, and promotional offers related to ZeptCRM. You can opt out of these communications at any time.
- Analytics and Reporting: We use aggregated and anonymized data to generate reports and insights about ZeptCRM usage.
- Third-Party Integrations: Your data may be shared with third-party platforms as necessary to enable integrated features and services.
Data Sharing and Disclosure
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating ZeptCRM and providing our services (e.g., hosting, analytics, customer support).
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Choices
- Access and Update: You can access and update your personal information within ZeptCRM.
- Opt-Out: You can opt out of marketing communications at any time.
- Data Retention: We retain your information for as long as necessary to provide our services and comply with legal obligations.
Children's Privacy
ZeptCRM is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@botlie.com
